CPG Market Research Methods: Real-World Examples for 2024

What is CPG market research?

CPG market research, or consumer packaged goods market research, is the process of gathering and analyzing data about consumer preferences, buying habits, and market trends in the CPG industry. This type of research is crucial for CPG companies to understand their target audience and make informed business decisions.

Types of CPG market research

There are several types of CPG market research methods that companies use to gather valuable insights. These include:

Focus groups

Focus groups involve gathering a small group of targeted consumers to discuss their opinions, attitudes, and perceptions about a particular CPG product or brand. This method allows companies to gain in-depth qualitative insights.

Brand equity surveys

Brand equity surveys are used to measure consumers’ perceptions and feelings towards a brand. These surveys help CPG companies understand their brand’s strength and weaknesses in the market.

Product testing

Product testing involves giving consumers samples of new CPG products to try and provide feedback. This method helps companies assess product acceptance and potential improvements.

Social listening

Social listening involves monitoring and analyzing social media conversations about CPG brands and products. This method provides real-time insights into consumer sentiment and trends.

Customer interviews

Customer interviews involve one-on-one discussions with consumers to gather detailed feedback about their experiences with CPG products. This method allows companies to understand individual preferences and behaviors.

Syndicated research

Syndicated research involves purchasing industry-wide data and reports from third-party research firms. This method provides comprehensive market insights and trends that can benefit CPG companies.

CPG market research examples

Tatbrow

Tatbrow is a CPG brand that conducted in-depth focus groups to understand consumer perceptions of their new eyebrow product line. By gathering qualitative feedback, Tatbrow was able to make strategic product and marketing decisions.

SURI

SURI, a CPG company, utilized social listening to track online conversations about their skincare products. By analyzing social media conversations, SURI gained valuable insights into consumer preferences and trends, which informed their product development and marketing strategies.

CPG market research FAQ

What does CPG stand for?

CPG stands for consumer packaged goods, which are products that are used daily by consumers and require regular replacement.

What are examples of CPG products?

Examples of CPG products include food and beverages, personal care items, household products, and over-the-counter medications.

How do you conduct CPG market research?

To conduct CPG market research, companies can use a combination of methods such as focus groups, surveys, product testing, social listening, customer interviews, and syndicated research to gather comprehensive insights about consumer preferences and market trends.

By utilizing these CPG market research methods, companies can gain a deeper understanding of their target audience, identify market opportunities, and make data-driven decisions to drive growth and success in the competitive CPG industry.