SaaS vs Open Source: Choosing the Right eCommerce Platform for Your Business in 2024

SaaS vs Open Source: Choosing the Right eCommerce Platform for Your Business in 2024

Comparison Between SaaS & Open Source Advantages

When it comes to choosing the right eCommerce platform for your business, you’ll need to consider the advantages and disadvantages of both SaaS and Open Source options. Let’s take a closer look at what each has to offer.

Advantages of SaaS eCommerce Platforms

Multiple Built-in Facility

SaaS eCommerce platforms often come with multiple built-in features and tools that can help streamline your online store operations. These can include things like inventory management, order processing, and customer relationship management.


With SaaS platforms, the maintenance and updates are typically managed by the provider, which means you won’t have to worry about keeping your eCommerce site up to date.

Protection & PCI Compliance

SaaS platforms often come with built-in security features and are PCI compliant, making it easier to ensure the safety of your customers’ sensitive information.


SaaS platforms are designed to be easily scalable, allowing you to expand your online store as your business grows.

Smooth Integration

SaaS platforms are often designed to seamlessly integrate with other software and tools, making it easier to create a cohesive online store experience.

Advantage of Open Source for eCommerce

Regular Updates for Each User

Open Source platforms often receive regular updates that are accessible to all users, ensuring that your eCommerce site stays current with the latest features and security measures.


While security is often a concern with Open Source platforms, regular updates and the ability to customize security measures can make it a strong choice for many businesses.


Open Source platforms offer a high degree of customization, allowing you to tailor your eCommerce site to meet your specific needs and branding.

Large Collection of Third-Party Plugins

Open Source platforms often have a wide range of third-party plugins and extensions available, allowing you to add new features and functionality to your online store.

Upgrade When You Need To

With Open Source platforms, you have the flexibility to upgrade your site whenever you see fit, without being tied to a specific provider’s release schedule.


Open Source platforms can be a cost-effective option for businesses looking to build and maintain an eCommerce site on a budget.


While support for Open Source platforms can vary, there are often robust communities and forums where you can find help and advice from other users.

Comparison Between SaaS & Open Source Disadvantages

Disadvantages of SaaS eCommerce Platforms

Deficiency of Customization

SaaS platforms may limit the level of customization you can achieve, which can be a drawback for businesses with specific branding or functionality requirements.


SaaS platforms often come with a monthly or annual subscription fee, which can add up over time and may not be the most cost-effective option for all businesses.

Helping B2B Requirements

Some SaaS platforms may not be well-suited to businesses with B2B eCommerce requirements, such as custom pricing or bulk ordering.

Not Suitable for SMEs

Small and medium-sized enterprises (SMEs) may find that the pricing and feature limitations of SaaS platforms don’t align with their needs.

Disadvantages of Open Source eCommerce Platforms

Can be Risky

Open Source platforms can be vulnerable to security risks if not properly maintained and updated, making it important for users to stay on top of security measures.

Might Not be Very User-friendly

Some Open Source platforms may require a higher level of technical knowledge to set up and manage, which can be a barrier for some businesses.

No Guarantees

With Open Source platforms, there are no guarantees for support or updates, meaning you’ll need to be proactive in managing and maintaining your site.

When Should You Opt-in for SaaS for Your eCommerce Marketplace?

If you’re looking for a user-friendly, all-in-one solution for your eCommerce business and are willing to pay a subscription fee for ongoing support and maintenance, a SaaS platform may be the right choice for you.

When Should You Opt-in for Open Source for Your eCommerce Marketplace?

For businesses that require a high level of customization, have specific B2B eCommerce needs, or are operating on a tight budget, an Open Source platform may be the better fit.

If It’s Open Source, You Should Go for WordPress

WordPress is a popular and well-supported Open Source platform that offers a wide range of plugins and themes, making it a strong choice for many eCommerce businesses.


Dokan is a popular Open Source multi-vendor marketplace solution that is built on top of WordPress, offering a range of features and customization options for eCommerce businesses.

Open Source vs SaaS: Make Your Choice Based on Your Need

Ultimately, the decision between SaaS and Open Source eCommerce platforms will come down to your business’s specific needs, budget, and technical capabilities. By carefully considering the advantages and disadvantages of each option, you can make an informed choice that will support the growth and success of your online store in 2024 and beyond.